Job Description

Our organization works with a broad network of unions, associations, and member-based groups throughout North America and other international markets. For more than 60 years, we have helped working individuals and families access supplemental and long-term benefit programs designed to provide added financial protection and support.

About the Position

In this remote role, you will work directly with members who are looking for information about available benefit programs. You’ll help guide them through the process, answer questions, and ensure each interaction is handled professionally and accurately. Your responsibilities will include: Connecting with members through phone and virtual communication

Scheduling and hosting online appointments

Explaining available benefit options in a simple and professional way

Assisting with digital forms, applications, and documentation

Maintaining accurate client records and follow-up information

Participating in training, coaching, and professional development

What We’re Looking For

We’re seeking dependable, motivated individuals who are comfortable communicating with people and working in a virtual environment. Ideal candidates will have: Strong communication and interpersonal skills

A professional and positive approach

The ability to work independently while contributing to a team

Basic computer and digital communication skills

Previous customer service, sales, or client support experience is helpful but not required

Authorization to work in the United States or Canada

What We Provide

100% remote work environment

Flexible scheduling

Weekly compensation

Performance-based bonus opportunities

Comprehensive benefit options

Ongoing training and professional development

Opportunities for advancement

Eligibility for annual company-sponsored travel incentives

Job Tags

Remote work, Flexible hours

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